What is the distance from Central Heritage Resort & Spa Formerly Fortune Itc Resort to the nearest airport?
The hotel is 69 km from Bagdogra Airport.
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Central Heritage Resort & Spa Formerly Fortune Itc Resort, Darjeeling (West Bengal)
52US$
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Key details
About the Hotel
Robertson Road, The Mall, West Bengal,
Darjeeling (West Bengal),
India,
734101,
West Bengal
- Close to Chowrasta
Perfect
6.6
5.3
4.1
Loved by guests
"The resort is located near the shopping hub (The Mall Road) and the mighty Kanchenjunga is visible from the lounge."
"Rooms were modern with all amenities."
"This hotel had a lot of facilities like games rooms, library, spa, gym, bar and restaurant, elevator, garden and open area to sit out"
Central Heritage Resort & Spa Formerly Fortune Itc Resort boasts
Rooms & Amenities
The rooms at Central Heritage Resort & Spa are designed to provide luxurious comfort with modern amenities, including
Dining & Nearby Options
Dining options include the on-site restaurant,
Business & Events
A well-equipped business center and
Leisure & Local Area
The resort features a serene lounge area with
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room New Wing
2 persons
17 m²
1 King-size bed
Shower
room details
Heritage Suite Room
2 persons
38 m²
1 King-size bed
Shower
Fireplace
room details
Cozy Room Balcony New Wing
2 persons
23 m²
1 Double bed
Shower
Balcony
room details
Double Room Balcony
2 persons
26 m²
1 Double bed
Shower
Balcony
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Lift
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Billiard tables
- Darts
- Table tennis
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's play area
- Game room
Spa & Leisure
- Live entertainment
- Garden area
- Leisure/ TV room
- Spa & wellness centre
Room features
- Heating
- Soundproofed rooms
- Sitting area
- Dressing area
- Patio
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Bedroom
- Electric blankets
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
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Location
Robertson Road, The Mall, West Bengal,
Darjeeling (West Bengal),
India,
734101,
West Bengal
Map view
Robertson Road, The Mall, West Bengal,
Darjeeling (West Bengal),
India,
734101,
West Bengal
City landmarks
Landmark
Darjeeling Mall
990 m
Landmark
Padmaja Naidu Himalayan Zoological Park
2.1
km
Landmark
Mahakal Temple
1.3
km
Landmark
Chowrasta
630 m
Garden
Lloyd Botanical Garden
1.4
km
Landmark
Dali Monastery
1.3
km
Pagoda
Japanese Peace Pagoda
1.9
km
Landmark
Happy Valley Tea Estate
1.4
km
Landmark
Jhandi Dara Sunrise Point
1.4
km
Museum
Himalayan Tibet Museum
990 m
Gallery
Ava Art Gallery
1.2
km
Landmark
Bhutia Busty Monastery
1.3
km
Landmark
Aloobari Gompa Monastery
990 m
Landmark
Everest Museum
1.5
km
Landmark
Darjeeling Clock Tower
990 m
Mall
Rink Mall
1.3
km
Landmark
Chapramari Wildlife Sanctuary
1.4
km
Landmark
Bindu Dam
1.4
km
Park
Surya Sen Park
1.4
km
Landmark
Chattakpur
1.4
km
Landmark
Sherpa Monastery
990 m
Landmark
St. Mary's Hill
1.4
km
Park
Ganga Maya Park
1.4
km
Nearby
Ahal Dara View Point
340 m
Kalimpong
Samthar Plateau
340 m
Kurseong
Dow Hill
340 m
Near River
Kali Temple
340 m
Dhupi Forest
Devi-Sthan Temple
340 m
Srikhola Bridge
Srikhola
340 m
Kalimpong
Zong Dog Palri Fo Brang Monastery
340 m
Restaurants
Cinnamon restaurant
1.2
km
10 Gandhi Road Hotel Fairmont
Subway
1.1
km
17th Gandhi Road Ground Floor Viceroy Hotel
The Park Restaurant
1.1
km
Laden La Road Near State Bank Of India
Cafe Coffee Day
120 m
Landenla Road Inside Rink Mall Opp Darjeeling Head Post Office
Penang Restaurant Since-1972
120 m
11 Ladenla Road Opposite to Inox
Big Bite
120 m
16
Gatty's Cafe
860 m
Dr Zakir Hussain Road Below Omni Guesthouse
Glenary's
190 m
Nehru Road
Kunga Restaurant
210 m
51 Gandhi Road Near Keventers
Footy Cafe
530 m
Zakir Hussain Road
Fiesta Restaurant
340 m
C/O Pineridge Hotel
Explore Darjeeling (West Bengal)
Explore Darjeeling
Darjeeling Mall
12 minutes' walk
A vibrant central hub with shops, eateries, and stunning views of the hills, perfect for leisurely strolls.
Mahakal Temple
16 minutes' walk
This sacred site offers spiritual ambiance and panoramic views. It's a must-visit for its unique architecture.
Padmaja Naidu Himalayan Zoological Park
25 minutes walking
Home to diverse Himalayan wildlife, this zoo focuses on conservation and education, with engaging exhibits.
Lloyd Botanical Garden
17 minutes' walk
A serene garden showcasing native flora, ideal for relaxation and nature walks amid diverse plant species.
Penang Restaurant Since-1972
2 minutes' walk
Authentic Malaysian cuisine in a cozy setting, featuring signature dishes like Nasi Lemak and Curry Laksa.
Subway
14 minutes' walk
Quick and fresh sandwiches with customizable options, ideal for a meal on the go or casual dining.
Rink Mall
17 minutes' walk
A lively venue featuring shopping and occasional live performances, catering to all ages and interests.
Himalayan Tibet Museum
12 minutes' walk
Showcases Tibetan culture and art, with notable exhibits that provide insight into the region's history.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Lee
United States,
March
2025
6.4/10
My stay at the Central Heritage Resort & Spa was a mixed bag. The location is superb, just a short walk from the Mall, which made exploring easy and convenient. However, the room was not up to par, with issues like discomfort and outdated amenities. While the staff was generally polite, my experiences varied significantly, especially regarding service efficiency and room maintenance.
Rooms
5.0
The deluxe room I stayed in had a vintage feel, and while it was spacious, the bed was quite uncomfortable. The amenities were lacking; there were no slippers or sufficient toiletries provided. Plus, the broken electric kettle was inconvenient.
Service
5.0
I found the service to be inconsistent. Some staff members were polite and helpful, but the manager at the front desk was often unresponsive, which led to frustrating interactions. I felt the staff lacked coordination, especially when I faced issues during my stay.
Location
8.0
The location of the hotel is one of its best assets. It's right in the center of Darjeeling, close to all the key attractions and the bustling Mall Road. This makes it super convenient for exploring the area on foot.
Dining
5.0
The breakfast offered at the hotel was quite poor, with a limited spread and mediocre quality. Additionally, the restaurant prices felt overly high for what was served, which was disappointing compared to the local eateries.
Facilities
5.0
The facilities were underwhelming considering the price point. Only basic services like room service and housekeeping were provided, and the promised spa services were unavailable. Hot water was available only at certain times, which was a hassle.
Jeremy
United States,
January
2025
7.2/10
I had high hopes for Central Heritage Resort & Spa, but it fell short. While the location is great, right by the mall, the lack of maintenance and poor service was disappointing. The rooms could use some updating, and the dining options were not up to par.
Rooms
5.0
The room I stayed in was cramped and not suited for three people, with an unpolished wooden floor and poor lighting. The hot water situation was a hassle, only being available in two short time slots daily, and even then, it wasn't very warm.
Service
5.0
The staff unfortunately weren't very helpful. When I had issues with my room, I felt like my concerns were brushed off. The reception could definitely use some professional training.
Location
8.0
On the plus side, the hotel's location is a win as it's super close to the mall and other attractions, making it easy to get around the city. Plus, cars can reach the hotel, which is a nice perk.
Dining
5.0
I must say, I wasn't impressed with the food. I tried a few meals, but they were quite lackluster and didn't match the prices. Better off dining elsewhere.
Facilities
5.0
The amenities were basic at best. I noticed my room didn't have a proper backup for electricity, and there seemed to be a lack of options for services like room service or dry cleaning.
Neal
United States,
January
2025
5.6/10
My stay at Central Heritage Resort & Spa was a mix of charm and disappointment. I loved the superb location and the friendly staff who made me feel welcomed. However, the room was quite damp and dark, which was not what I expected for the price. The dining experience was good, especially the breakfast spread, but I struggled with the heating in my room. Overall, it was an okay experience but with room for improvement. 🌄
Rooms
6.0
My room was dark, damp, and located in the basement, which made it very cold. I advise avoiding the basement rooms if possible.
Service
9.0
The staff was generally friendly and helpful, especially Mr. Norbu from the front office who went above and beyond to make my stay comfortable. However, I faced some issues with hot water initially, although they were resolved quickly.
Location
10.0
The resort is centrally located, making it easy to get to nearby attractions. It's just a short walk from The Mall, which I appreciated.
Dining
8.0
Breakfast had a great variety and was delicious. I enjoyed the atmosphere in the dining area.
Facilities
7.0
The hotel boasts a lot of facilities, including a spa and games room, which are great for relaxing. However, the chill in the dining area made dining a bit uncomfortable.
Larry
United States,
December
2024
6.8/10
During my stay at Central Heritage Resort & Spa, I found the location to be quite convenient, just a short walk from the market, but the hotel itself was underwhelming. The building felt old and poorly maintained, and I was disappointed with the room conditions. The service had its ups and downs, with helpful staff in some areas but issues in others. Overall, it didn't quite live up to the heritage experience I was hoping for.
Rooms
5.0
The room I stayed in had a nice heritage ambiance, but it was quite old and lacked upkeep. The floor was unpolished, and I noticed the bathrooms needed renovations. There was limited hot water, which added to my discomfort.
Service
5.0
While some staff were friendly and helpful, the overall service could be improved, especially regarding responsiveness. I faced issues at check-in concerning the promised room arrangements, and the hotel did not respond well during my pre-arrival inquiries.
Location
7.0
The hotel's location was one of the best aspects; it was centrally located and within walking distance of the main market. However, the noise from the traffic road did detract from the experience.
Dining
6.0
The restaurant served good quality food, although it was quite expensive compared to other local options. My overall dining experience varied, but I did enjoy the breakfast offerings.
Facilities
5.0
The hotel offers various facilities, but I found basic amenities lacking, especially in the context of a heritage hotel. Some aspects like room service were satisfactory, but overall, renovation and updates are needed.
Deborah
United States,
November
2024
6.4/10
My stay at Central Heritage Resort & Spa was quite the mixed bag. The location is fantastic, being just a short walk from The Mall (you can't beat that!). However, the room I stayed in was a letdown, with issues like uncomfortable beds and some maintenance problems. The staff were friendly and helpful, and I did enjoy the dining options, but the pricing for food felt a bit steep compared to other places in Darjeeling.
Rooms
5.0
I stayed in a Super Deluxe Room, and while it had a nice mountain view, the bed was uncomfortable and the bathroom left much to be desired. Some serious maintenance is needed.
Service
6.0
The staff was generally courteous and helpful, though there were moments when my requests weren't fully met. Mr. Rana was particularly attentive and tried his best to ensure I had what I needed.
Location
9.0
The hotel's location is unbeatable. Just minutes away from Keventers and Glenarys, I loved being in the heart of the action.
Dining
6.0
The food was decent, but I found it quite pricey compared to outside options. Breakfast was acceptable, but it could definitely improve in quality.
Facilities
7.0
The hotel offers a range of facilities including room service and laundry, which was convenient. However, there were issues with hot water initially, but they were resolved fairly quickly.
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
is available in public areas for free.
Breakfast
A full breakfast is served at the price of Rs. 450 per person per day.
Pets
Pets are not allowed.
Number of rooms:
70
Former name
Fortune Resort Central, Darjeeling
FAQs
About Central Heritage Resort & Spa Formerly Fortune Itc Resort
How far is Central Heritage Resort & Spa Formerly Fortune Itc Resort from Darjeeling Railway Station?
The hotel is located 1 km from Darjeeling Railway Station.
What dining options are available at Central Heritage Resort & Spa Formerly Fortune Itc Resort?
The hotel features two on-site restaurants: The Orchid, serving Indian and continental cuisine, and a lounge bar.
Are there any recreational facilities at Central Heritage Resort & Spa Formerly Fortune Itc Resort?
Guests can enjoy a fitness center, game room with table tennis and billiards, and a children's playground.
What check-in and check-out times are established at Central Heritage Resort & Spa Formerly Fortune Itc Resort?
Check-in is at 12:00 and check-out is also at 12:00.
Is Wi-Fi available at Central Heritage Resort & Spa Formerly Fortune Itc Resort?
Yes, free Wi-Fi is available throughout the hotel.
What room amenities can guests expect at Central Heritage Resort & Spa Formerly Fortune Itc Resort?
Rooms include a flat-screen TV, coffee and tea maker, electric kettle, and mountain views.
Does Central Heritage Resort & Spa Formerly Fortune Itc Resort provide business services?
The hotel offers a business center with conference facilities.
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